Wednesday, May 4

9:30 am - 10:30 am
Room 320

Turning Your Customers Into Raving Fans
Customer service is often the only differentiator between you and your competition. This seminar will show you how to take better care of your customers so they remain your customers.
• Learn what customers want.
• Define an Outstanding Customer Experience
• Turn Customers from Simply Satisfied to Loyal
• Find out why a complaint is a four letter word