Thursday, May 5

1:00 pm - 2:15 pm
Room 322

Life After Price Programs?
The heating oil industry has seen a significant drop in the number of consumers who participate in Price Programs. Is the consumer behind this trend? Or, is it a case of the tail wagging the dog wherein consumers are not driving themselves away from these programs…the industry could be doing it for them.

Come hear new and as yet unreleased research that will finally offer the perspective of the consumer in regards to price programs and the ever present tug of alternative energy sources. Hear case studies that show success in the form of customer satisfaction that can be created with price programs and without.

Richard Larkin, Hedge Solutions